How To Purchase From Ouma

Banner-Ouma food packaging bags manufacturer

1. Sending inquiry

The customer browses our website and sends us the inquiry for the interesting products.

Normally, we will get back with our best offer within 6 hours. For urgent inquiries, you are welcome to reach us by mobile or instant messenger (WhatsApp / Wechat).

2. Offering Quotations

After receiving the inquiries from our clients, we will work out the best packaging bags or film rolls quotations accordingly.

3. Free Samples for Quality Check

After approval of quotation, we can offer existing pouch samples in stock for quality check, free of charge. Then the clients will have a realistic idea of our product quality.

4. Transaction Confrimation

Once the client is agreeable to our quotation and samples, we will settle all transaction details with the client before sending the sales contract and proforma invoice.

5. Sending Sales Order (SO) & Proforma Invoice (PI)

We will prepare the sales order showing all transaction details, and proforma invoice about terms of payment, and send to the client by email with the format of PDF.

6. Down Payment Arranged by Clients

The client will be supposed to make the down payment (normally 30% of order volume) as soon as possible, upon receipt of SO & PI. The lead time will always count from the day of deposit receipt, instead of order date.

The payment methods available:

T/T
Western Union
Paypal
LC

7. Making Printing Plates & Color Swatches

For printing pouches, we will arrange to make printing plates upon receipt of down payment. Normally it takes 7-10 days to prepare printing plates.

After printing plates are ready, we can arrange to offer color swatches with printing on plastic film for approval.

8. Launch Mass Production

Upon receiving approval of samples and color swatches from the client, we will launch mass production accordingly. If necessary, we will send mass production samples to clients for approval. If no requirement, we will arrange shipment once the production is completed.

9. Balance Payment

Once the mass production is finished, we will send photos of finished products to clients. The clients are supposed to arrange to make balance payment as soon as possible. This is the regular trade practice for new clients.

The payment methods available:

T/T
Western Union
Paypal
LC

10. Arranging Shipment

After receipt of the balance payment, we will arrange shipment as order instructions, and send all shipping documents to clients as soon as possible.

11. After-Sale Service

We will keep in touch with the clients, after delivery of the goods. We will keep improve our service and product quality based on the feedback and suggestions from our clients. And offer all supports we can to the clients.

Do you offer custom printing service? What custom printing do you use?Ken Ou2021-09-07T10:47:28+00:00

Do you offer custom printing service? What custom printing do you use?

The clients could customize the branding printing with up to 8 colors. We offer HD graphic printing for proper branding, labeling, and logo setting, using the latest printing technologies of gravure, flexo, and digital printing.

What types of add-ons do you fit on Coffee Pouch?Ken Ou2021-09-07T10:46:34+00:00

What types of add-ons do you fit on Coffee Pouch?

There are a lot of options, including a clear window, tear notches, degassing valves (vents), euro punch holes, re-closable zipper, ergonomic handles, round corners, etc.

What types of material do you offer for Coffee pouch?Ken Ou2021-09-07T10:45:13+00:00

What types of material do you offer for Coffee pouch?

The clients can indicate the material structure for their unique products. We will make professional suggestions according to our experiences as well. There are a variety of composite films that we use in the manufacturing of Coffee pouches. Mainly among MOPP / PET / AL / PE / CPP.